Woolys Wheels Workshop
Book Your Bike Service Online
Please note: if you are booking in more than one bike, please make a separate booking on our app for each bicycle.
Please note: if you are booking in more than one bike, please make a separate booking on our app for each bicycle.
No job too big or small
We love getting our hands dirty, so let us do the hard work for you
ELECTRIC BIKE CUSTOMERS PLEASE NOTE:
We are currently only able to service Specialized and Giant electric bikes.
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First Free Service + Satisfaction guarantee!New bikes purchased from us are entitled to a free service within two months of purchase and includes minor adjustments (excludes parts if required) to ensure trouble-free riding.We stand behind our workmanship so that’s why we offer a 30-day guarantee on all our repairs. If you experience a minor issue after repair, drop in for an on-the-spot adjustment. |
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Fixed price servicingSafety and performance rely on regular servicing and it’s not as expensive as you might think. Talk to our workshop staff to see which fixed price service will restore your bike to its former glory! * Installation of any components required for the service is included if bought from our store. Customer supplied parts may incur a surcharge. |
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Suspension ServiceWoolys Wheels offers in-house suspension servicing for major brands including Rock Shox and Fox front and rear suspension assemblies. This means fast turnaround and value-for-money! Drop us a line or message to see if we can help. |
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Aftermarket friendlyBought your parts over the internet but having installation or adjustment issues? We are more than happy to help. |
SILVER SERVICE
$149
- Basic clean of whole bike
- Lubricate gear and brake cables (replacing cables at additional cost)
- Lubricate drivetrain
- Adjust gears
- Adjust brakes and fit brake pads (if required)
- Straighten wheels in workshop stand
- Adjust wheel hubs
- Adjust headset
- Check all bolts
- Inflate tyres to correct pressure
- Road test
*All parts and additional labour at extra cost if required.
GOLD SERVICE
$199
- Full degrease and polish of entire bike
- Install any major additional components needed for service (Cassette/chain, brake pads)
- Install any essential components needed for service (chain/cassette)
- Check all bearings (bottom bracket, headset and hubs)
- Complete lubrication of all drivetrain
- Lubricate gear and brake cables (replacing cables at additional cost)
- Adjust gears
- Adjust brakes and fit brake pads (if required)
- Straighten rotors and re-centre brake pistons on disc brakes
- Straighten wheels in workshop stand
- Grease and tighten crank bolts and pedal threads
- Inflate tyres to correct pressure
- Road test
*All parts and additional labour at extra cost if required.
PLATINUM SERVICE
$450
Our most comprehensive service with total disassembly, cleaning, lubrication and re-installation of every component of the entire bike. Includes all features in our Gold Service plus:
- Disc brake bleed (if required)
- Cable replacement
- Replace handlebar tape
- Rebuild/regrease headset
- Rebuild/regrease bottom bracket
- Rebuild/regrease front/rear hubs
- Off-bike-chain/cassette degrease
- Straighten wheels and re-tension spokes
*All parts and additional labour at extra cost if required.
3 easy ways to book your fixed price service
Book Your Bike Service Online
Please note: if you are booking in more than one bike, please make a separate booking on our app for each bicycle.
Please note: if you are booking in more than one bike, please make a separate booking on our app for each bicycle.
Call us on (02) 9331 2671
Email us at service@woolyswheels.com.au
At Wooly’s Wheels, we know you can’t be without your bike for too long, and we pride ourselves on quick, efficient service for your pride and joy. You’re welcome to drop your bike in without a booking, but if you’ve got an ideal day in mind for us to work our magic, follow these simple steps:
Drop us a line by phone or email service@woolyswheels.com.au and nominate a coming weekday you’re able to pick your bike up, and that will be your bike’s service day if there’s still a slot available with our technicians. Should you contact our workshop manager via email, he’ll respond quickly to confirm the booking or suggest an alternate day.
Bring your bike in anytime before 11am on that booking day and, as long as we have the required parts, your service will be completed within an hour of closing time. You’re also welcome to bring the bike to us any preceeding day.
Remember that unfortunately we can’t commit to completing services on weekends ahead of time, as this is our busiest part of the week and we can’t promise your bike will get back to you. However, we are often happy to complete small repairs if you’re happy to leave your bike with us for a little while.
Drop us a line by phone or email service@woolyswheels.com.au and nominate a coming weekday you’re able to pick your bike up, and that will be your bike’s service day if there’s still a slot available with our technicians. Should you contact our workshop manager via email, he’ll respond quickly to confirm the booking or suggest an alternate day.
Bring your bike in anytime before 11am on that booking day and, as long as we have the required parts, your service will be completed within an hour of closing time. You’re also welcome to bring the bike to us any preceeding day.
Remember that unfortunately we can’t commit to completing services on weekends ahead of time, as this is our busiest part of the week and we can’t promise your bike will get back to you. However, we are often happy to complete small repairs if you’re happy to leave your bike with us for a little while.
Woolys Wheels is currently seeking an experienced full-time bicycle technician to work in our busy and exciting retail environment. Previous retail experience and a good customer communication skills a definite advantage. Please send resumes to michael@woolyswheels.com.au and we'll get back to you ASAP!